Booking Disclosures
Hotel Policies
3:00 PM 12:00 PM
Accessibility Policy
Hotel provides accommodations, services, and amenities to guests with disabilities in accordance with local regulations and codes. ADA / Accessible rooms are available.
Alcohol Policy
We are pleased to serve alcoholic beverages to guests over 21 with valid identification. No outside alcohol is permitted.
Check Cashing Policy
We are pleased to accept checks as a method of payment to those guests who present a valid, major credit card with photo identification. A maximum of 100 USD per day and 500 USD per week is available.
Connecting Room Policy
The hotel is pleased to offer connecting rooms, which are subject to availability.
Credit Card Policy
The same credit card that was used to guarantee an advance-purchase reservation must be presented at check-in.
Early Departure Policy
The hotel will confirm your departure date upon check-in. In the case of an early departure the hotel will charge a 125 USD fee.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based upon availability.
Gift Certificates
To redeem, please call the hotel directly and ask for the Reservations Manager. Redemption dates are subject to availability.
Late Checkout Policy
We are pleased to accommodate late check-outs if available. In the case of a late checkout at 2pm, an additional 200 USD charge will apply and at 4pm an additional charge of 400 USD will apply. For any check-out after 6pm a full night rate will apply. All late checkout requests require confirmation with Front Desk to ensure availability.
Package Handling Policy
The SLS Hotel at Beverly Hills charges a Package Handling Fee of 5USD per package that is received on behalf of a guest.
Party Policy
The SLS Hotel at Beverly Hills does not allow any private parties in guest rooms or public areas unless previously arranged through our Sales or Catering office.
Pet Policy
SLS Hotel at Beverly Hills is delighted to welcome dogs to our hotel. We permit one dog up to 40 lbs. per room and provide a dog bowl and bed mat for their comfort. Dogs may not be left in the room by themselves under any circumstances. Guests are required to sign a liability waiver at check-in. A non-refundable 120 USD cleaning fee per stay will apply.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Payment Policy
Third-party credit card authorizations are accepted as a form of payment for only certain corporate accounts and SPG® Gold and Platinum Members. Reservations must be made at least 48 hours in advance. Third-party authorization forms will not be accepted for any same-day reservations or specific rate plans. A valid email address and company information is required to receive the eCCA secure online form. Please contact the hotel for further information.
Pool Policy
Altitude Pool area is for registered hotel guests only due to limited pool chairs and cabana availability.
Purchase Order Acceptance Policy
Purchase orders are not accepted as a form of payment. A valid credit card is needed to check-in.
Smoking Policy
Our non-smoking policy is strictly enforced. A penalty of 500 USD per night applies for smoking in a guest room. By California Law, smoking is prohibited in all outdoor areas such as Valet Parking, Garden Room Terrace, and outside of the Guest Lobby. Please note: cigar smoking is permitted on the Bazaar Terrace.
Waitlist Policy
Hotel does not offer a waitlist. Please check back to find availability.
Valet Parking
There is an overnight fee of 42 USD (plus tax) that includes in/out privileges, and a restaurant/visitors rate of 14 USD (no in/out privileges).
Sparing Land's Supplies
As of January 1, 2016 guests must indicate their wish to conserve by hanging towels on the rack and placing a card on the bed that indicates they would like a fresh set of linens. Together we can reduce chlorine and detergent use and save millions of gallons of water.